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Client Service Associate


Overview:
It goes without saying that every position in the company is important, but we cannot overstate how crucial our Client Service Associates are to our success. We need you to be upbeat and positive in your interaction with all clients and witness locations. We are looking for candidates who look for solutions rather than complain about problems.
Key Job Responsibilities:
o Exemplify company values and culture of caring and discipline.
o Outbound contacts (call/letter/fax/email) to witness locations following up on requests for records.
o Inbound contacts (call/letter/fax/email) from witness locations.
o Outbound contacts (call/letter/fax/email) to clients for work order handling.
o Inbound contacts (call/letter/fax/email) from clients.
o Online/offline research.
o Reception back up.
Requirements:
o Must be able to learn and process new information quickly.
o Must be computer savvy.
o Knowledge of Gmail is a plus.
o Must have good spelling/grammar skills.
o Must be able to thrive in a team Environment.

compensation: $12.00hr + depending on experience & bonus incentives



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