Assistant Vice President, Workers' Compensation Claims

A Great Company Looking for Great People, At York we are committed to supporting our employees and their future, we offer a competitive benefit package, a healthy work environment, a supportive team and management group who is dedicated to developing and mentoring their staff, preparing career paths and resources for success.
We seek individuals who are passionate, believe in quality of work, delivering outstanding customer service and possess a willingness to learn. York is actively seeking an Assistant Vice President (AVP), Workers Compensation Claims for our Roseville, CA office.
The AVP will be responsible for planning, directing and maintaining the organization's claims process from the inception to resolution and closure, including delivering exceptional customer service to our clients in partnership with our client services team.
Essential Functions:
Establishes Best Practices and ensures compliance with Statutory Requirements ?
Staffing/Caseloads ?
In partnership with the Unit Managers, staffing and recruitment of claims staff ?
External Audits Preparation & Response ?
Client Relations, Continuous Improvement and Client Trainings ?
CMR and Diary Compliance and Excess Reporting Compliance ?
Technical Growth/Training:
Ensures compliance with all appropriate regulations for each state handled out of the assigned branch. A focus on facilitating training that will ensure that the branch office is generating a quality work product, meeting the standards of the regulatory agencies and exceeding the expectations of our clients. ?
Ensures that all Claims Examiners meet licensing requirements and continuing education hours as required in the state(s) claims are being handled ?
Business Development:
supporting the Sales and Marketing Teams in the development of new business. ?
Supervisor Reviews ?
Closing Ratio/Inventory Reduction ?
Significant Claims Activities ?
Employee Recognition ?
Some travel is required.
Core Competencies/Qualifications:
Strong Leadership skills; ability to effectively guide, coach and mentor staff ?
Consistent review and evaluation of branch performance including:
the financial and expense management, quality assurance, customer service and innovation. ?
Excellent time and organizational management skills ?
Outstanding written and verbal communication skills ?
In-depth knowledge of the California Labor Code, practices & procedures and current case law
Technical and logical claims process knowledge and application.
3-5 years in a recent Workers Compensation role ?
Minimum of 3 years in a supervisory or managerial role ?
SIP Certified

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